Contact
Ask before you order. A real person reads every message and replies by email within one working day, usually sooner.
- SizingChart in mm, and why wide bands fit tighter
- DeliveryDelivery in 10–14 business days. Free to the US and UK
- Returns & warrantyOne-year warranty on every piece
- FAQLead times, materials and custom work
What to put in your message
- An existing order: your order number. If something arrived damaged or wrong, say what happened and attach photographs when you reply to our email.
- Sizing: the piece, its width, and your usual size or the inside diameter of a ring that fits.
- Custom work: the metal, width and size, plus a link to anything on the site that is close.
- Engraving: the exact text and where it goes. You can also add it on the product page, above Add to cart.
- A deadline: the date you need it by. Allow 10–14 business days from ordering for delivery, and we confirm the timing with you before you order.
Returns, repairs and the warranty
Something not right with your order? Send the form with your order number. We reply within one working day with a prepaid label and the next steps.
Every piece carries a one-year warranty. Whatever goes wrong in that year, we repair or replace it free and cover the shipping both ways.
Send us a message
Every message gets a personal reply by email.